Million Dollar Consulting® Fourth Annual Convention
Boston, April 18-20, 2018
Hilton Hotel, Logan Airport
This is the sole consulting/coaching/expert gathering of its kind in the world of this stature. In 2017, people from ten countries attended and we’ve had a total of 17 countries represented in the first three events, not counting California.
How impressive is the quality and content of the meeting? How’s this: While at the 2017 meeting in Chicago, over 50% of everyone present signed up on the spot for Boston in 2018 and paid in advance to secure their place!
I’ll explain more details as we progress, but the current plan is to have four plenary sessions, 12 concurrent sessions, a networking cocktail reception, networking lunches, and more intimate sessions with a variety of experts in their fields.
Over the past three years my special guests have included Marty Seligman (Learned Optimism), Marshall Goldsmith (Triggers, Lifestorming), and Jonah Berger (Invisible Influence, Contagious). There will be similar world class talent next year, since my guests at other experiences I host have included Dan Pink, James Carville, Bob Cialdini, and Dan Gilbert, to name a few.
We’ll be focusing on a great many things, including:
- Dramatic, short-term business growth.
- Building a strong brand and visibility as an expert.
- Passive and remote income.
- Decreasing labor intensity and creating better balance.
- Creating dramatic, provocative intellectual property.
- Both commercial and self-publishing opportunities.
- Raising fees and amounts of business in current clients.
Beyond Thought Leadership
Opening Keynote: Alan Weiss
AlanWeiss.com / Summit Consulting Group
How to Create High Value in Your Brand, Work, and Repute
Alan will kick off the conference as usual, this year with a counterintuitive approach to creating value in the eyes of others. Too often we become performing seals, balancing a ball on our nose, trying to impress buyers with our tricks. Performing seals are paid by the hour—in herring.
Learn how to create value by extemporaneously offering new ideas, establishing the critical four points, and prescribing what is needed. Whether you’re speaking on stage, addressing a meeting, in the buyer’s office, or wandering around your client’s site, you should be the expert who causes everyone to stop speaking and start listening.
Consensus building, diagnosis, needs analysis, and accommodation are for the faint of heart and those who don’t believe in themselves sufficiently. In one hour, learn how to set the pace to which everyone else must match if they want to keep up with you.
Alan Weiss has 17 initials he can place after his name which he has, unfortunately, lost while cleaning out his office. He believes in working smart and not hard, and has the strongest solo consulting brand in the world, as well as having written more books on consulting than anyone—ever.
His most recent three books (of over 50 original works) have all focused on self-esteem and personal fulfillment: Million Dollar Maverick, Lifestorming (with Marshall Goldsmith), and Threescore and More. He once appeared on the popular TV game show Jeopardy, where stagehands had to restrain him from body slamming the very annoying Alex Trebek.
It’s been estimated that his coaching clients, on the basis of annualized return over the past 20 years, have increased their collective revenues by over $800 million.
Special Guest Plenary Speakers
Seriously Sparkly Service: Delivering Client Experiences That Are Profoundly Remarkable
Recall the absolutely best customer service experience of your entire life. What were the features of this profoundly remarkable memory? Today’s customers do not talk (remark) or tweet about good service; only experiences they find unique, special, and ingenious. Research shows value-added (taking what customers expect and adding more) will not provide a solid ROI. But, value-unique (delivering an unexpected, compelling surprise) creates animated advocates, promotes growth, and fuels bottom line impact. Your clients remember their experiences with you long after they have forgotten the product, solution or service they received from you. This high-energy session provides the tools, tips and techniques for leading and delivering innovative service that sparkles.
Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving his audiences powerful, cutting-edge ideas and unique strategies they can immediately put into practice.
He is considered a world-renowned authority on customer loyalty and service innovation, writing over 600 articles for many business journals, magazines, and blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, NPR Radio and his work has been featured in Fortune, Business Week, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, Money Magazine, USA Today, CEO Magazine, and Entrepreneur.
He was a highly decorated infantry unit commander with the elite 82nd Airborne and taught guerilla tactics at the U.S. Army Infantry School.
He has authored eight national best-selling books including: The 9 1/2 Principles of innovative Service, Wired and Dangerous: How Your Customers Have Changed and What to Do about It; Managing Knock Your Socks off Service; Customers As Partners; Magnetic Service; Take Their Breath Away: How Imaginative Service Creates Devoted Customers and Sprinkles: Creating Awesome Experiences Through Innovative Service. His newest book is Kaleidoscope: Delivering Innovative Service That Sparkles. His books have won numerous major book awards and been endorsed by the CEOs or presidents of such service greats as Zappos, Starbucks, Four Seasons Hotels, Ritz-Carlton Hotels, UPS, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A, Kimpton Hotels, and Southwest Airlines.
For the last three straight years Global Gurus has ranked him in the top three best speakers in the world on customer service—two years in the top slot.
What is Presence? And Why Does It Matter?
What makes some executives (and consultants) stand out? Why are some better able to command a room, earn the trust of others, inspire their best effort, and ultimately, get things done? Many people believe intuitively there’s a connection to an elusive trait called “presence”. But what exactly is presence, and how do you know you have it?
Suzanne Bates is a global expert on presence, her firm consults with a who’s who of top global companies, and her presence assessment and model is used by coaches in 16 countries. She’ll define what presence is, and share what isn’t so obvious about presence, even to those of us who have spent years working with C-Suite leaders. Her insights will help you have better conversation with your clients about how they can exude more presence and explain why it matters to driving strategic outcomes.
Among the topics of this session will be:
- Why presence is about far more than image or even public speaking
- Qualities of presence we know help leaders drive growth and innovation
- A proven formula for evaluating a leader’s presence and influence
- Qualities of presence that enable you to build trust with your C Suite clients
Suzanne Bates is the CEO of Bates, a firm founded in 2000 with a mission today to help leaders influence the world. The firm is distinguished in the field of leadership development for its ground breaking research and practical approach to helping leaders make an impact.
The firm’s roster of senior executive clients is a who’s who of top global companies that turn to Bates for advice, consulting, executive coaching and expertise in the field of executive presence and communicative leadership. In 2013, the firm researched, piloted and launched the first-ever research-based model of executive presence, and operationalized it in the scientifically validated assessment tool, the Bates ExPI™. The Bates Model of Executive Presence provides organizations with a rich, multi-dimensional framework for measuring the way individual leaders influence and make an impact to drive business results.
Suzanne launched the firm in 2000 after a successful career as a television journalist in major markets including Boston, Philadelphia and Tampa-St. Petersburg. In 2005 she published her first book, Speak Like a CEO: Secrets for Commanding Attention and Getting Results (McGraw Hill), which went to #6 on the bestseller charts on amazon.com, and is now published in 7 languages including Chinese, Russian and Indonesian. Suzanne has since published three other books, Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act!, Discover Your CEO Brand: Secrets for Embracing and Maximizing Your Unique Value as a Leader with McGraw Hill. Her latest book All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence (McGraw Hill 2016) acknowledges the deeper-level facets that enable leaders to align, inspire, and move people to act. Suzanne has also written Thoughts for Tuesday, a compilation of personal leadership lessons from her popular blog with the same name.
These days, the world is teeming with coaches and consultants. We know it’s not enough to keep our heads down and just do good work. We have to work assiduously to develop a platform and grow our brands, so we have the ability to charge commensurate fees. But even with that knowledge, too many consultants market themselves half-heartedly or without strategic focus. Over the past five years, Dorie Clark has interviewed well over 300 business thought leaders in order to understand the exact steps they took to become internally recognized thought leaders.
In this session building on her books Stand Out and Entrepreneurial You, she’ll share her findings and you’ll learn how to:
- Break through the noise and communicate in a way that makes others take notice
- Create a community that helps your idea spread
- Leverage social networks – online and off – to gain momentum
- Build a following around your work
- Ensure your ideas receive the attention they deserve and make an impact
Dorie Clark is an adjunct professor at Duke University’s Fuqua School of Business and the author of Reinventing You and Stand Out, which was named the #1 Leadership Book of 2015 by Inc. magazine, one of the Top 10 Business Books of the Year by Forbes, and was a Washington Post bestseller. Her new book Entrepreneurial You will be released in October 2017 by Harvard Business Review Press. A former presidential campaign spokeswoman, the New York Times described her as an “expert at self-reinvention and helping others make changes in their lives.”
She is a frequent contributor to the Harvard Business Review, TIME, and Entrepreneur. Recognized as a “branding expert” by the Associated Press, Inc., and Fortune, Clark is a marketing strategy consultant and speaker for clients including Google, Microsoft, Yale University, Fidelity, the U.S. State Department, and the World Bank. She is also a producer of a multiple Grammy-winning jazz album. You can download her free Recognized Expert Evaluation Toolkit and learn more at dorieclark.com.
Concurrent Session Experts
Executive Coaching: Simplicity and Results are not Mutually Exclusive
D. Kevin Berchelmann
It seems like everyone’s a coach. Trainers, facilitators, academics and consultants all lay claim to this opulent-sounding, extra-duty role as Executive Coach. But just like the slow driver in the left lane during rush-hour, it only takes one to screw things up for everyone. In this case, we have a plethora of slugs littering the coaching playground.
We need to ignore these slow drivers, and simply go around. You can have myriad certifications, hours of training and copious conference badges in support of validating your coaching bonafides, or you can simply be a proven executive with shared experiences helping other executives—your peers—get better.
In this session, you will learn:
- I’m an Executive Coach. Great—who cares, and what does that even mean?
- Coaching is a rigorous process. Ha! Just kidding, keep this stuff simple.
- The coaching relationship: managing expectations and happy endings.
- Accidental vs. Intentional coaching—connecting with clients
Kevin Berchelmann is a sought-after executive coach and consultant, with successful international engagements with companies like Archer-Daniels Midland, Sprint and Shell Global. He calls his approach “Executive Consulting,” as it morphs traditional behavioral coaching with solid consultative advice—based on decades of senior leadership—when necessary. No therapeutic “find yourself” stuff with unicorns and butterflies. This isn’t life coaching; it’s helping leaders succeed, and do so quickly. He founded Triangle Performance in 2004 and never looked back; his firm has twice been recognized on Houston’s Fast 100 list of fastest growing, privately held companies. Kevin’s insights have been frequently quoted in The New York Times, The Harvard Business Press, CEO Magazine and various city Business Journals.
Failure Proof Your Projects; using the principles of change and neuroscience to guarantee results
You’ve sold a project, now it’s time to deliver the objectives. Leaders are the #1 reason for success or failure. Attend this session to learn the change principles that will help you and your clients increase your change effectiveness.
We’ll talk about:
- The one way to guarantee 100% success in your projects
- Three principles to coach leaders though change
- The foundational element of success in projects
- Velcro Change – making your change stick as needed
- How change works and how neuroscience can improve your performance
- If you’re interested – insights on combining your passion and your work!
This interactive session is guaranteed to inspire new ideas and provide opportunities for reflection and practical implementation.
Donna Brighton is an expert in organizational culture and change and founder of The Brighton Leadership Group where she helps leaders to create Flourishing Workplaces. She holds a Master’s degree in Organizational Leadership. Donna has served as an Officer on the Board of Directors for the Association of Change Management Professionals since its inception. As President, she led the organizations growth to nearly 3,000 global members, a thousand person annual conference, and the development of a practice standard and credential to form the profession of change management. She is an instructor for the M&A Council on change and culture. Donna writes on culture and change for Culture University. Her clients include organizations, such as Kraft Foods, Lockheed Martin, TD Bank, Lowe’s Canada, IKEA, Guardian Life Insurance Co., The American Bar Association and CMMI Institute. Donna and her husband Scott are the first, and only couple, inducted into the Million Dollar Consultant Hall of Fame. Combining a personal passion for wine and their leadership business, Donna and her husband Scott started Leadership Uncorked. Together they facilitate Leader Forums and deliver extraordinary experiences for leaders and their teams that include leadership lessons from wine. From 200 people at the Ultimate Culture Conference to a ten person executive team, they’ve tickled the imaginations of wine loving leaders around the world.
Loss, Healing, Growth…The Dance That Changed My Life
Within 9 months, my mother and my big brother figure passed away. Business suffered, responsibilities increased and my spirits soured. Yet each morning I awoke to a new day.
Loss is an inevitable part of life, whether from death or disappointment. Yet, often we want to deny and resist this reality. In this session, I will share my lessons learned from:
- Dealing with loss
- Writing a first book
- Overcoming obstacles to success
- The dance that changed my life
Lisa A. Bing is a Brooklyn based expert on strategy and leadership. As president of Bing Consulting Group, Inc., corporate executives, growing mid-cap companies and non-profits rely on Lisa to help accelerate strategy implementation and build up internal management capabilities resulting in productivity gains of up to 50%. Companies like the Federal Reserve, NY Law School and Pfizer seek out her advice to broaden their perspectives. Lisa is an award winning consultant and speaker. She is a Vice Chair of the Brooklyn Chamber of Commerce and Chair, Concord Christfund Board of Governors. She is the first African-American Million Dollar ConsultantÒ Hall of Fame inductee and author of forthcoming book –Leadership Partners Not Teams…How To Unleash The Full Power of Senior Leaders.
10 Best Practices for Hiring Top Talent in Key Positions
As businesses scale and grow, one of the most important jobs of the business leader is to hire great team members for key positions. You want these new hires to take important responsibilities off of your already crowded plate and to do them even better than you. The wrong hire costs time and money in recruitment costs, tasks undone, and havoc to effective team members. Most people leave their jobs because of bad bosses and impossible team mates. So, what do you do after the recruiter sends you prospective candidates?
In this workshop you will learn hiring best practices to increase your effectiveness in selecting the right person for the right job. The session will focus on:
- Which processes make the most sense to use and in what order
- Who should be included in the selection process?
- What kinds of questions are best to ask the candidate
- How to use homework and in-basket challenges to assess abilities
- Why the resume is not necessarily the best tool
- How to create a rating system for evaluating and comparing candidates
- What kinds of formal assessments to consider
- What else besides the candidate needs to be assessed
- The top three serious mistakes most businesses make in their hiring process and how to avoid them
For more than 25 years Dr. Karen Y. Wilson-Starks, President and CEO of TRANSLEADERSHIP, INC has advised senior leaders on best practices in executive leadership development, leading change, creating high performance teams, coaching and developing team members, and creating organizational cultures that inspire Leaders Empowered for Dynamic Organizational Results. Client results include reduction in costs from waste, errors, and inefficiencies; attraction and retention of the best talent; employees aligned with the mission, vision, values, and purpose of the organization; and team members who innovate, create breakthroughs, increase profitability, and look forward to coming to work. Dr. Wilson-Starks can be reached at DrKyws@transleadership.com; www.transleadership.com, 719-534-0949, ext. 1
The Resilience Advantage: Stronger, Tougher, Smarter.
For the past 70 years psychologists and another have been preaching the idea that we can somehow manage the stress of work and life. When we fail to do so, the impact drags us down and seems to diminish the worth of our life.
The truth is that these events are the stuff of life. Now, researchers have shown that there is a better way to take on life’s challenges than just taking a deep breath and diving in.
We need to gain a new perspective on our daily and life long challenges and adversities that will strengthen us and our clients in the face of these events and provide all of us an opportunity to not just bounce back but to bounce forward.
An expected outcome for this session will be that you will feel more comfortable and confident in difficult and challenging situations and will be able to provide your clients with skills on how they can gain a better perspective in the face of their life and work difficulties.
An unexpected outcome is that you’ll have a new perspective on your life and the lives of others.
In this session you will learn:
- Why our current approach to addressing stress is fatally flawed and why resilience offers a better model for success?
- That your past successes far outnumber your failures and that you can use both to take on any challenge.
- How the Resilience Continuum can help you deal with any major challenge?
- How to apply these ideas in your work and with your clients to help them be more effective?
- Three ideas that will change the way your work today (energy management, Fallacious Thinking and Failure Management
Richard Citrin, Ph.D., MBA is an organizational and consulting psychologist whose career has included being an entrepreneur, health care executive, and now a consultant helping organizations improve the performance of their employees He recently published book, The Resilience Advantage discusses ways that organizations create a culture that moves away from the blaming mentality of stress management to an empowering mindset of resilience. Richard has served as a leadership consultant with PPG Industries, American Airlines, Leadership Pittsburgh, Goodyear Tire and Rubber, PNC Bank, Carnegie Mellon University and The Greater Pittsburgh Community Food Bank, among many other corporate, non-profit and governmental organizations. Richard is active in his community serving on numerous boards from dance to intimate partner violence. For fun he is an international improvisational performance artist, dancer, golfer and author. He has been married for 38 years and loves spending time with his loved ones.
From Seed to Sapling to Towering Giant: The Role of Evergreen Consistency in Creating a Massively Profitable Practice
Over the past three years, Noah has written three commercially published books and done high impact consulting work with companies ranging from $50M – $5B. Nearly all of these opportunities have sprung from his single weekly email newsletter.
In this session, Noah will share the exact steps that have been instrumental in creating powerful marketing gravity that attracts his ideal clients to him allowing him to stop chasing the wrong people and building a brand that resonates with the right ones.
You’ll leave with an understanding of the framework Noah has used to develop his consulting practice, and how you can apply it to your own.
In this session you will learn:
- How to create weekly IP that bonds prospects and customers to you.
- How to become the go-to name for your ideal clients.
- Why consistency beats everything else in IP creation and how to create a foolproof, easy-to-follow plan that works for you.
- The one single thing you must teach your prospects in every single piece of communication.
- How doing the same boring thing week after week for the past four years has helped generate 85% of Noah’s consulting revenue.
Noah Fleming is one of Alan’s Master Mentors™, and has been a part of the Weiss community since 2012. His books, Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving, The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions, and Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers have generated consulting work from a long list of recognizable companies. His clients have included midmarket privately held companies and large publicly traded firms like Michael Kors, Mistras Group and more.
Gain and Access
WHAT YOU WILL GAIN AND ACCESS:
- Choose those topics most relevant for your current needs-attend SIX concurrent sessions and THREE general sessions, plus facilitated roundtables-high content offerings.
- Interact formally and informally with leaders in their fields.
- Gain contacts and peer relationships.
- Move your business rapidly to the next level, whether new or veteran.
- Obtain pragmatic skills you can use immediately (in my workshops people often leave to call their office to rewrite proposals or change marketing investments).
- Attend with staff members if you wish, create a “common language” in your business (at reduced rates).
- Employ new philosophies about money, wealth, investing, and development.
- Create more clients, more repeat business, and more referrals.
You fee includes lunches on the full days of the convention, refreshment breaks, handouts, and a cocktail reception with an open bar and hors d’oeuvres.
January 16 through April 15 (space permitting): $1,795
We cannot accept registration at the event.
You may purchase the 2017 Convention Official Video, with all sessions and all speakers for $400.